ChaloCar · Legal
Privacy Policy
Your data, treated the way we'd want ours treated.
01
Data We Collect
- Name, date of birth, gender.
- KYC documents: Aadhaar, PAN, Driving License.
- Contact information: phone, email, address.
- Payment information (processed via secure gateways).
- Booking history and preferences.
02
Purpose of Data
- Identity verification (e-KYC).
- Booking, payments, and refunds.
- Customer support and communication.
- Fraud prevention and account security.
03
Data Protection
- Data is stored on secure servers with encryption in transit and at rest.
- Payments are handled by PCI-DSS compliant gateways.
- We never sell or rent your personal data.
04
Sharing Data
- Government authorities, where required for legal compliance.
- Insurance providers, for claim handling.
- Trusted third-party vendors (SMS, payment providers) strictly for service delivery.
05
Retention & Deletion
- Personal data is retained for up to 5 years to meet legal requirements.
- You may request correction or deletion of your data, subject to applicable law.
06
Rights of Users
- Right to access, correct, or delete your personal data where legally allowed.
07
Cookies
- Our site uses cookies to improve your experience. You may disable them via your browser settings.
08
Third Party Links
- External websites linked from ChaloCar are governed by their own privacy policies.
09
Updates
- This policy may be updated from time to time; the current version will always be published on this page.
Last updated: 28 July 2026 · Contact support@chalocar.com · +91-9004184302